By using the website:
We primarily collect personal information in order to:
• Notify you of any special offers or competitions;
• Improve your overall shopping experience;
• Sell to you our merchandise;
• Mail purchased goods to you;
• Develop and improve our products and service; and
• Send you marketing material and other communications; and
• Such other secondary purposes that are related to these primary purposes.
We may also be required to collect personal information from you by law.
We will not sell, rent or trade personal information to, or with, third parties.
Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
The website may contain links to other websites. We do not share your personal information with those websites and it is not responsible for their privacy practices.
In some circumstances it may be necessary for us to pass personal information onto a third party. Third party service providers will have access to your personal information only to the extent that it is reasonably necessary to provide our services.
In some circumstances your personal information may be disclosed to third parties that perform a range of services on our behalf including:
• Our service providers or partners,
• Delivery and shipping providers;
• Information technology providers; and
• Other consultants.
Personal information may be disclosed to third parties in jurisdictions outside of Australia. This includes cloud servers located overseas.
If we transmit your personal information over the internet (for example to third parties who hold data outside Australia) we will take reasonable steps to maintain the security of any personal information to prevent misuse and unauthorised access. Despite these protection mechanisms, you should be aware there are inherent risks associated with the transmission of data over the internet and we cannot guarantee any transmission will be completely secure.
Where we disclose your personal information to our service providers, we will take reasonable steps to ensure that they are authorised to only use personal information in order to perform the functions we require and in accordance with the Privacy Act 1988 (Cth).
We may also disclose your personal information to law enforcement agencies, courts or government agencies where required to comply with specific legal requirements.
You expressly consent to your information being used as set out in this section.
We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
All prices listed on the ZAO Essence of Nature website are in Australian dollars.
ZAO Essence of Nature uses 128 – bit SSL (secure sockets layer) encryption technology when processing your financial details. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.
IP Addresses: Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.